We have an exciting opportunity for you to join our NightLight Crisis Service as a Crisis Café Support Worker.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you.

“Having worked in property for over 20 years joining Mind as a CSW was a complete career change for me. With the support of my team and working hours that suit my needs I have been able to carry out my studies and take advantage of the extensive range of in house training. It is a pleasure to work for a truly fantastic organisation that puts people first” (Crisis Support Worker)

NightLight is a countywide out-of-hours mental health crisis service providing a safe and welcoming space for people who are feeling distressed and experiencing a crisis.

To apply, please submit your CV and a supporting statement as to why you are suitable for the role. Clearly state your address, e-mail address, telephone number and whether you have a driving license and access to a vehicle. Please return applications to Hayley John, Service Manager at [email protected]

Responsible to: Crisis Cafe Coordinator
Responsible for:  To be a key member of staff delivering the NightLight Mental Health Crisis Service, taking part in a staff rota covering 7 days per week.
Based: Hemel Hempstead, Watford, Ware, Borehamwood and Bishop’s Stortford (expectation to travel whenever necessary with mileage paid when not working at home base)
Working hours:

32hrs or 16hrs per week

(Split over a 7 day working rota working evenings and day time shifts)

Rate of pay: £20,000 per annum pro rata
Closing date:

Closing date for receipt of applications is Wednesday 4th August 2021 by 5pm. We will close the advert prior to this date if we receive sufficient applications.

Interview date:

Interview to be held week beginning Monday 9th August 2021

Role Description & Job Specifications
Equal Opportunities Monitoring Form