Purpose of role

We are seeking empathetic and understanding volunteers to support clients experiencing mental ill health who attend our Wellbeing and Meeting Place groups. 

Time commitment

A minimum of 2 hours per week


Bishops Stortford, Borehamwood, Dacorum, Letchworth, Potters Bar, South Oxhey, Waltham Cross, Ware, Watford

Main tasks

  • Prepare the room ready for the group including setting up tea/coffees
  • Welcome clients to the group and ensure they are comfortable
  • Engage with clients through talking and active listening
  • Signpost clients to other Hertfordshire Mind groups, courses and Peer Support as well as external services which may be of benefit
  • Report any safeguarding issues immediately to the facilitator/member of staff
  • Assist with clearing away
  • Debrief with Sessional Facilitator after each session

For more information on our Groups and Activities, click here.

Role Description
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