About the service

Our Peer Support Workers are based in Cheshunt and Watford Community Mental Health Teams and provide advice, information, onward referral and person centred, holistic support to people who are experiencing mental ill-health or need support with their mental wellbeing.

Our team of Peer Support Workers all have a lived experience of mental ill health or will have cared for someone with mental ill-health and will work with an approach based on peer support. Peer Support recognises that there is no better person to support the path towards recovery than someone who has walked a similar path to you and can share experience.

Our staff are based within the Community Mental Health Teams and work as part of a small multi-disciplinary teams with Social Workers, Psychiatrists and Community Psychiatric Nurses, enabling these staff to refer directly to the service.

We work alongside you to develop an individually tailored package of support that meets your needs, working with you to find the solutions that are right for you.

Our high quality service is flexible and will help you to resolve real-life difficulties and to improve your own independence, quality of life and wellbeing.

How can we help?

The areas of support will be built around your needs, to help you with the goals that are most important to you. We can provide:

  • Emotional and practical support.
  • Support to improve health and wellbeing.
  • Housing related support and advice.
  • Support with form filling, responding to letters and benefit applications.
  • Support to attend appointments with other services and community resources.
  • Support to access community-based services, activities and resources.
  • Support to reduce episodes of crisis.
  • Building life skills, confidence and self-esteem.
  • Support to build social networks and reduce isolation.

We can also help you to access other services, groups and activities that Hertfordshire Mind Network provides across the county.

We can work provide short term advice, information and support, or help you with needs that may take more time to resolve. The length of the support will be based on individual need and reviewed with you, the Community Mental Health Team and our worker.

We can meet with individuals at their home and within local community venues, including attendance at appointments with other services and community resources.

How to contact us

To access the service you need to be 18 or over and be subject to the Care Programme Approach (CPA).

Referrals are made through the Cheshunt and Watford Community Mental Health Teams.

Please contact us on 02037 273600 to find out more about the service.