We are seeking Children and Young People (CYP) volunteers for our digital ‘withYOUth’ instant messaging service. Our withYOUth service offers online support to young people aged 5-18 with their mental health and wellbeing. This role will involve supporting young people through our instant messaging service, to give them immediate support, whether that be listening, emotional support, sharing coping strategies, guidance or signposting, as well as answering professionals and parent/carers’ queries that come through the chat service.
This role is specific to taking chats with young people but may involve supporting young people over the helpline. Although we are not a crisis service, we do experience some high-risk chats. We will provide training on this and there will be someone for you to contact if you need support with the high risk conversations, but please be mindful of this when applying for this position.
A minimum of 4 hours a week on one day (Monday – Friday 2pm-10pm)
Remote
