Reference number: 231
Responsible to: Admin Team Lead.
Responsible for: Ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Based: Wellbeing Centre (Based in Watford with occasional travel to Borehamwood)
Working hours: 22.5 hours per week Monday, Thursday and Friday 9am – 5pm
Rate of pay: £23,487 per annum (FTE) depending on skills and experience inclusive of Outer London Weighting (OLW) per annum incl.
Closing date: Closing date for receipt of applications is 9am on 9th September 2024.
Interview date: Interviews to take place from the 10th September 2024.
We have a vacancy for a Mental Health Support Administrator to join our team.
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values;
Hope – We believe in potential, possibility and opportunity. We embrace a culture of curiosity and sustainability. We believe in choice, freedom, change and a better future for every person experiencing mental ill health.
Courage – We are determined, bold and unstoppable. We welcome transformation and innovation, advocate for improvement and influence change in Hertfordshire’s mental health system. We are resilient and speak loudly in the face of adversity and inequality, and we fight tirelessly for mental health.
Together – Coproduction is at the heart of our organisation. Together we share learning, build relationships and connect with others. We work in partnership with individuals, voluntary sector and statutory services, local organisations and companies, to generate new ideas and promote inclusion and diversity and a better understanding of mental health across our community.
Responsive – We are open and transparent. We take time to listen, to learn, to share and to act. We adjust to change, make timely decisions and are both respectful and inclusive.
Do you want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
To apply, please submit your CV and a supporting statement as to why you are suitable for the role.
Clearly state your address, e-mail address, telephone number. Please also state whether you have a preference for a specific location.
You must have a driving license and access to a vehicle.
Please return applications to Kerry Joyce (Admin Team Lead) by email to [email protected]
Role Description & Job Specifications
Interview date: Interviews to take place from 10th September 2024.
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