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Responsible to: Services Manager  

Responsible for: The key purpose of this post is to responsible for the provision and day to day management of the NightLight Mental Health Crisis Service (including helpline, crisis cafes and crisis house) alongside the senior management team and support of staff. 

Based: Watford (expectation of working throughout Hertfordshire)

Working hours: 37.5 hours per week over a 7 day period including a mixture of days, evenings, nights and bank holidays.

Rate of pay: £25,000 – £27,500 per annum pro rata  

Closing date: Monday 27th September 2021 by 5pm

Interview date: Interviews to be held week beginning 11th October 2021.

We are looking for a Team Leader to join our Nightlight team.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you.

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

I started with Nightlight at the very beginning as a crisis support worker 6 and a half years ago, answering the first call to the service. During this time, I have had the opportunity to grow and develop, moving into my current leadership position. Over the years it has been a pleasure to support so many people and help them to a better place in their lives. I have been really lucky to be surrounded by wonderful colleagues, who through any challenge are always there with reassuring words, a chance to debrief and the offer of a cup of tea.

To apply, please submit your CV and a supporting statement as to why you are suitable for the role. Clearly state your address, e-mail address, telephone number and whether you have a driving license and access to a vehicle.

Please return applications to Hayley John, Services Manager at [email protected]

Role Description & Job Specifications

Equal Opportunities Monitoring Form

Interview date: Interviews to be held week beginning 11th October 2021.


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