About the service

If you are 10-17 years old and experiencing a dip in your mental health and wellbeing, and would like someone to talk to, you can call our Young People’s Helpline.

Our helpline will provide you with emotional support, advice and information and/or a listening ear if you are worried about Coronavirus and how the current measures impact you.

We will offer you sensitive and non-judgmental support from our team of dedicated Young People Advisors and Mentors who will provide you with:

  • Time and space to talk
  • Support with problem solving and building coping strategies
  • Advice and information
  • Signposting
  • Onward referral

Concerns might be around missing school and the impact this may have currently, and in the future; boredom and lacking something to look forward to; social isolation and a loss of support networks; and health anxiety.

We are open to support you at the following times:

Opening hours

We are open to support you at the following times:

Mon, Wed and Fri - 13:00 – 16:30

Tues & Thurs - 17:00 – 19:30

Saturday - 10:00 – 13:00

To contact the helpline please call us on 01923 256391

    Alternative support

    You can find more information about alternative sources of support at:

    Families First

    Just Talk

    Public Health