Community Outreach Worker (CSS Housing)

the photo shows a woman wearing a red hijab with brown eyes standing outside a building and smiling straight at the camera

I love being part of an organisation that cares so passionately for the people we support and the people who work here.

Join our team

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

About the role

To support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County.

How to apply

To apply, please submit your CV and a supporting statement explaining why you’re right for the role. You can submit your application online, by using the ‘Apply Now’ button.

Alternatively, you can return applications to Karlie Baecke (Services Manager Complex Needs & Community) by email to recruitment@hertfordshiremind.org 

Be sure to include your contact details, home address, and whether you have a driving licence and access to a vehicle.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Please see our privacy policy if you would like information about how we store data provided through our website.

  • Reference number 363
  • Responsible to Senior Lead Complex Needs and Community
  • Working base West Herts
  • Working hours 5 days per week 37.5 Hours
  • Rate of pay £26,000 - £26,500 per annum pro rata
  • Closing date 3rd July 2026 at 5pm
  • Interview date Held on a rolling basis at our Watford Wellbeing Centre
Job Description

Benefits

  • Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
  • Birthday leave day.
  • Cash plan health cover (after 6 months employment).
  • Eligibility for blue light card.
  • Employee Assistance Programme.
  • Ongoing training relevant to your role.