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  7. Housing Support Service

About the service

Unfortunately, we are not able to accept any new referrals at present. We have received an unprecedented number of referrals in the last six-months and the waiting list has become very long. 

We hope to reopen to referrals in July 2023. Please see our other services to find out more information about support that is available now.

Our Housing Support Service is here to provide housing advice, information, representations, onward referral and holistic support to people who are experiencing mental ill-health or who need help with their mental wellbeing and housing issues.

We work alongside you to develop an individually-tailored package of support that meets your needs, working with you to find the solutions that are right for you.

Our high quality service is flexible and will help you to resolve real-life difficulties and to improve your own independence, quality of life and wellbeing.

How can we help

The areas of support will be built around your needs, to help you with the goals that are most important to you.

We can:

  • Liaise with local authorities and external agencies
  • Help to improve your health and wellbeing.
  • Provide emotional and practical support.
  • Support with appealing homelessness decisions.
  • Empower you to make informed decisions.
  • Provide mediation, conciliation and advocacy service.
  • Support with benefit applications.
  • Support to attend appointments with other services and community resources.
  • Help you to deal positively with Anti Social Behaviour.
  • Provide signposting and onward referral to other services and community resources.
  • Support to build social networks and reduce isolation.

We can also help you to access other services, groups and activities that Hertfordshire Mind Network offers.

We can provide short term advice, information and support, or help you with complex housing issues that may take more time to resolve. The length of the support will be based on your needs.

At present, due to the current situation with Covid-19, we are providing support over the phone. However, we can also make face to face appointment in one of our centres if necessary.

How to contact us

To access the service, you need to be an adult living in Hertfordshire.

Please be aware that there is currently a waiting list for this service.

Please contact us on 020 3727 3600 or email us at [email protected] to find out more about the service or to talk about the support you need.

Alternatively, you can click on the Online Referral button to make a referral to this service. You can also use the Download Referral button to download a copy of the Referral Form to complete and email to us at [email protected]

Online Referral

Download Referral

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