To provide phone support to service users from home. This role is flexible (you can make calls anytime between 9-7pm) and requires you to call a client for up to half an hour a week for a period of up to 3 months.
Time commitment
Minimum 1 hour per week
Location
Home
Main tasks
Providing emotional support via phone
Assessing surrounding support
Advising them with available provisions and services locally
Providing practical support such as learning activities, wellbeing practises and links available to service users from home
Writing records of dates and times and phone discussions
Reporting back to the Volunteer Coordinator via email and phone for any extra available support
Report any safeguarding concerns immediately to a member of staff
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