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  7. Light Touch Support Volunteer

Purpose of role

To provide phone support to service users from home. This role is flexible (you can make calls anytime between 9-7pm) and requires you to call a client for up to half an hour a week for a period of up to 3 months.

Time commitment 

Minimum 1 hour per week

Location

Home

Main tasks

  • Providing emotional support via phone
  • Assessing surrounding support
  • Advising them with available provisions and services locally
  • Providing practical support such as learning activities, wellbeing practises and links available to service users from home
  • Writing records of dates and times and phone discussions
  • Reporting back to the Volunteer Coordinator via email and phone for any extra available support
  • Report any safeguarding concerns immediately to a member of staff

Role Description

Application Pack

Equal Opportunities Form

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