About the service
Hertswise is a service for people living with dementia (with or without a diagnosis), low level memory loss or mild cognitive impairment and their family, friends and carers. It is provided by a partnership of 9 community and voluntary organisations. Hertswise aims to ensure that people of all ages, living in Hertfordshire can access information and advice, activities and support. We offer the following services to support service users to make positive changes to their physical and emotional wellbeing.
You and all of your team are so kind and we can tell you genuinely care. We knew this before COVID- but how you have supported us and stayed in touch during this time and now- we are thankful to have your support and to have you
Community Network Hubs
Two-hour, weekly groups in 10 localities/districts across Hertfordshire – facilitated by the Locality Worker. In these groups we use the 5 Ways to Wellbeing model to promote positive health and wellbeing. Activities are based on what clients want to do – making the session person-centred.
The Hertswise Community Network Hub runs as follows:
This is facilitated by the Locality Worker and delivered to service users who may be isolated or lack confidence in attending one of our groups. Locality workers will plan activities based on the service users likes and interests with the aim of service users becoming confident enough to join Community Network Plus groups.
Carers Peer Support
Carers Peer Support Service provides support to help improve the emotional and physical wellbeing of those caring for a person with dementia.
Through lived experience, our peer support worker can help guide and support you through similar challenges you may be facing. Support is provided through
- One-to-one telephone calls
- One-to-one outreach
- Peer Learning Sets via Zoom focusing on quality of life and wellbeing
- Peer Support Drop-in session via Zoom
One to One peer support provides carers with a safe and confidential environment to talk about their experiences and explore any issues they may be having.
Our weekly group sessions are online in a relaxed and informal setting that encourages peer support and are an opportunity for you to connect with other carers, sharing experiences and building sustainable and empowering support networks.
We have a carer support worker as part of the project who moves around all the groups that are facilitated as part of Hertswise. The worker speaks with the carers and tries to fulfil their unmet needs, ensuring they are signposted to further support if it’s needed and running carer-specific hubs.
Community Information Network (CIN)
Advisors offer support and advice on benefits, Lasting Powers of Attorney, respite care and many other things and signpost clients/carers on to the right support services. The CIN workers can visit clients and carers in their homes to support them with completing benefit forms etc.
Follow the link for more information about our timetable of activities
How to contact us?
It is an open referral route (via self/professional/community). All referrals are made through HertsHelp on:
0300 123 4044 lines are open Monday to Friday – 8am to 6pm
If you have any questions please feel free to email Kerryn at [email protected]