Accessibility statement 

This website is run by Herts Mind Network. We want as many people as possible to be able to use it. So, we constantly test and improve the site to make sure it’s accessible.

We’ve designed the site to make sure it follows the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA.

This statement was prepared on 28th March 2024.

Accessibility functions on the Herts Mind Network website

On our website, you should be able to:

  • See text alternatives for meaningful non-text content
  • See captions and other alternatives for images and videos
  • Zoom in on content by up to 200%
  • See lists and headings which are in an ordered sequence and are marked-up correctly
  • Interact with the website using a keyboard or assistive technologies like screen readers
  • See information which is clear and easy to understand
  • Navigate the website in a predictable way
  • Get hints and prompts if you make a mistake when you’re navigating
  • Navigate the site using most browsers

UserWay widget and our satellite sites makes UserWay’s Web Accessibility Widget available. This is powered by a dedicated accessibility server. The software allows us to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

The UserWay widget enables visitors to make changes to the way in which the website looks to make it more accessible for individual viewers.

UserWay will help you to change settings on the website as follows:

  • Screen reader
  • Contrast
  • Highlight links
  • Bigger text
  • Text spacing and text alignment, making pages easier to read.
  • Pause animations
  • Dyslexia friendly
  • Cursor size, reading mask, reading guides
  • Line height can be adjusted to make the website easier to read

How accessible is the Herts Mind Network website?

We’re working to make sure our site is accessible. But we know we still have work to do. Below, we’ve outlined the issues we’re trying to fix, and the improvements we’d like to make:

  • Older PDF and Word documents aren’t always fully accessible.
  • Audio descriptions, captions and transcripts aren’t always available for older videos.
  • We don’t have audio descriptions for videos, but we try to use visual content in different formats where we can.

Technical information about the website’s accessibility

Herts Mind Network is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is generally compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. And we’re continuing to work on the parts where we’re not compliant. 

Non-accessible content

The content listed below isn’t accessible. But we’re working to improve it.

  • Some form controls and content don’t contrast sufficiently with their surroundings. (WCAG 2.1 success criterion 1.4.3)
  • There are some links and hypertext that don’t convey the purpose of the link clearly. (WCAG 2.1 success criterion 2.4.4)
  • Some iframes on the site don’t have a descriptive title for assistive technology. (WCAG 2.1 success criterion 4.1.2)
  • There are some elements on the site which don’t receive keyboard focus. (WCAG 2.1 success criterion 2.4.7)
  • There are some videos that are missing audio descriptions. (WCAG 2.1 success criterion 1.2.5)

PDF content

We need some PDFs and Word documents so we can run our services. For example, we have PDFs with instructions on how people can access our services.

We’re working on all our PDF documents to either make them accessible, or to replace them with accessible webpages.

Captions for live videos

We use platforms like YouTube and Vimeo that provide a live caption service.

How we made this accessibility statement

This statement was prepared on March 28th 2024.

Further information about accessibility for websites and mobile apps

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Go the Equality and Human Rights Commission.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact us at:

Email: [email protected]
Phone: 020 3727 3600

Our Partners